NON-PAYMENT OF WATER BILLS DURING THE STATE OF PUBLIC HEALTH EMERGENCYNWRB-regulated water utilities/water service providers have encountered problems on non-payment of water bills by its customers due to the issuance of NWRB Memorandum No. 2020-01 which refrain from disconnecting water supply to individual households for the duration of the State of Public Health Emergency. The said Memorandum Order is not intended to protect the abusive customers neither was it meant to exempt the latter from paying the water bill. This proposed policy aims to enlighten the responsibilities of the water utility and their clientele as well."
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PROPOSED AMENDMENT ON THE EXTENSION OF VALIDITY OF CONDITIONAL WATER PERMIT DURING THE STATE OF PUBLIC HEALTH EMERGENCY
The NWRB proposed to extend the validity of all Conditional Water Permit (CWP) with expiry date that falls between 01 July 2020 to 30 September 2021, including the CWPs that were previously granted extensions, shall continue to be valid for six (6) months after its/their expiration/s.
AUTHORITY TO CONDUCT VIRTUAL HEARINGS
A proposed policy entitled “Authority of the Water Rights Division, NWRB, to Conduct On-line Hearings During the Period of Public Health Emergency, once approved, will give authority to the Water Rights Division to conduct on-line hearings during the present state of Public Health Emergency. Aside from the grant of authority, this policy provides for the general guidelines on how the on-line hearings will be conducted, which may be characterized with formality, confidentiality.